Hotelinfo
What are the check-in and check-out times at the ARCOTEL AQ Vienna?
Your room will be available from 3.00 p.m. on the day of arrival. We ask that you check-out by 11.00 a.m.
Is the hotel non-smoking? Do you have smoking rooms? Where is smoking allowed?
The ARCOTEL AQ Vienna is a non-smoking hotel. Smoking is prohibited in both public areas and guest rooms.
Does the hotel have meeting/banquet facilities?
At the ARCOTEL AQ, you will find 4 inviting meeting rooms perfect for your seminar. Room sizes vary from 40 m² to 84 m². Seminar rooms Freud and Torberg can be combined, offering a total of 97 m². Further information can be found here.
Is there internet access at the hotel?
Complimentary Wi-Fi is available in all rooms, suites, and public areas of the hotel.
Is the reception open 24 hours?
Yes, a member of our team is available 24/7.
Does the hotel allow pets?
Pets are permitted in the ARCOTEL AQ. A fee of EUR 15.00 per pet per day applies.
How do I get from the airport to the hotel?
Discover on our location page how to best reach our hotel from the airport.
Is there a fitness area at the hotel?
Our hotel offers a fitness area equipped with state-of-the-art equipment, available 24/7. You can access the fitness area at any time with your room key.
What can I do if I don’t have a credit card and want to guarantee my reservation?
Even without a credit card, there are several ways to guarantee your reservation.
For individual bookings, we’ll be happy to send you a payment or authorization link via email upon request. Please simply send us a written request by email. You can also use the payment link to pay by bank transfer.
A guarantee without a credit card is also possible if a valid corporate rate agreement exists with the respective hotel.
Corporate customers without such an agreement have the option of conveniently sending us a written guarantee statement by email. You will then receive a payment or authorization link via email. Using the payment link, you can also pay by bank transfer.
Please note that bookings of 10 or more rooms are considered group reservations. Special conditions apply, which we would be happy to coordinate with you individually by email.
We accept all major credit cards, including VISA, Mastercard, Diners Club, and American Express.
Where can I park my car?
Directly next to ARCOTEL AQ, you will find the parking garage at Franz-Josefs-Bahnhof, operated by Goldbeck Parking and open to the public.
Entrance address: Nordbergstraße 13–15, 1090 Vienna
Rates:
Per hour: EUR 4.50
Daily maximum: EUR 45.00
Are the rooms in the hotel air-conditioned?
All hotel rooms as well as the public areas are air-conditioned.
Does the hotel have a bar?
Yes, at the ARCOTEL AQ you will find a bar where you can enjoy small snacks, refreshing cocktails, and much more.
